Privacy Policy

HVAC Catapult is based in Miami, Florida. We build Sarah, a 24/7 AI voice receptionist for US heating and cooling contractors.

You can reach us at info@hvaccatapult.com or by phone at (646) 906-8015.

We collect the details you give us so we can respond and run the service:

• Your name and company name.
• Your phone number and email address.
• The messages you send us through our forms, by text, or by email.
• Recordings and transcripts of demo calls with Sarah, for quality and training.
• Basic analytics and cookies about how you use our site.

We use your information to:

• Place the demo call you request.
• Respond to your questions and messages.
• Schedule demos and follow up with you.
• Provide, run and improve the Sarah service.
• Measure how our advertising performs.

By submitting your phone number, you consent to receive automated calls and text messages from HVAC Catapult about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and reply HELP for help. Consent is not a condition of purchase.

Demo calls with Sarah may be recorded and transcribed for quality control, training and improvement. We do not record calls for any other purpose without telling you first.

We use trusted vendors for telephony, CRM, scheduling, payments and analytics. They process data only on our behalf, under our instructions, and are held to confidentiality and security obligations.

Our site uses cookies and similar tools to understand traffic and measure advertising. These include Google Analytics, Google Tag Manager, Meta Pixel and Microsoft Clarity. You can block or delete cookies in your browser settings. Blocking them may limit some site features.

We keep your information only as long as we need it to provide the service and meet our legal duties. We use reasonable technical and organizational safeguards to protect it. No method of storage or transmission is fully secure, but we work to protect your data.

You can ask to access, correct or delete the information we hold about you. Email info@hvaccatapult.com and we will respond within a reasonable time. This applies to California residents and to anyone else covered by similar state privacy laws.

Our site and service are not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has given us their details, contact us and we will delete them.

We may update this policy from time to time. When we do, we will post the revised version here and update the date at the top. Check back to stay current.

Questions about this policy or your information?

Email info@hvaccatapult.com or call (646) 906-8015.