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HVAC Catapult
HVAC technician working on a residential furnace

How It Works

Live on your phone line in 3 days

No new software for your team. No new number. We do the setup.

The 3-day setup

  1. 1

    Day 1

    Kickoff

    A 20 minute call. We take your service area, your hours, your job types, the prices you are comfortable quoting, and who gets the text alerts.

  2. 2

    Day 2

    Build and test

    We connect Sarah to your calendar or Housecall Pro, load your service area and rules, and place test calls for no-heat, no-cool, maintenance and price shoppers.

  3. 3

    Day 3

    Go live

    We forward your line, or only your after-hours and overflow calls, and you get a text for every booked job.

What happens on every call

  1. 01Answers in about 2 rings
  2. 02Finds out what is wrong and if it is an emergency
  3. 03Confirms the address is in your service area
  4. 04Offers real open times and books the job
  5. 05Texts you and the customer the confirmation

Not just calls

Missed-call text back

A call you missed still gets a text within seconds. The caller knows you saw them.

Web form leads answered in seconds

The form on your site sends a lead. Sarah replies fast and works it to a booked job.

Text conversations that end in a booked job

Customers who text get a real back and forth, not a canned reply. She closes it out on your calendar.

You stay in control

  • You choose which calls she takes: all of them, after hours only, or overflow only.
  • You set what she can and cannot quote.
  • Anything unusual is routed to your team with full details.
  • Every call is recorded and summarized.

Hear it for yourself

The 11 pm no-heat call. Furnace out, two kids at home. Sarah answers on the first ring, triages the call and books a tech.

Sarah, Summit Heating & Air

Sample call, 0:48

0:000:48
  • Answered in 1 ring
  • Emergency triaged
  • Booked to your calendar
  • Text confirmation sent

Ready when your phone is

Let her call you in 10 seconds and play the angry customer. Or book a 30 minute demo.

Book a Demo

Let her call you in 10 seconds

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